Electronic download products are available immediately upon valid payment received, and strictly following the download instructions. Contact us immediately if there is a problem. We apologize that you must register before checking out. This is unavoidable due to the software that hosts this bookstore. Be assured, no other entity will receive your information for any reason. Hard copy books are shipped within 15 days of your order. Most all orders ship within 3 business days. All hard copy orders are shipped via USPS Priority Mail. We only ship to the U.S. and do not ship to international, APO or FPO addresses. Shipment tracking is available from USPS.